Connect Redreach to Claude – Redreach

Claude is the most common way our customers use Redreach outside the dashboard. Connectors live on your Claude account rather than on one device, so adding Redreach once turns it on in the desktop app, on claude.ai and on your phone.

Add it as a connector

This is the recommended route and it takes about two minutes. Nothing to install.

Step 1: Open the connector settings

In the Claude desktop app or on claude.ai, go to Settings → Connectors → Add custom connector.

Step 2: Fill in the two fields

Field	Value
Name	`Redreach`
Remote MCP server URL	`https://connect.redreach.ai/mcp`

Step 3: Continue

Click Next. Claude detects the Redreach sign-in automatically and shows Authentication: Always required · Detected.

Leave every other setting exactly as it is and save.

💡

If Authentication does not say "Detected", the server address is usually the culprit. Check it reads exactly https://connect.redreach.ai/mcp, with no trailing slash and no missing characters.

Step 4: Connect and approve

Hit Connect on the Redreach row. A browser window opens on Redreach. Sign in if you are not already, click Approve, and you are done.

Step 5: Check it works

Start a new chat and ask:

List my Redreach projects

If your projects come back, everything is connected.

On Claude Team and Enterprise

An Owner adds the connector once under Organization settings → Connectors. Every member then connects and approves individually with their own Redreach login.

That keeps permissions correct: each person sees exactly the Redreach projects they already have access to, and nobody inherits anyone else's.

Older Claude Desktop builds

If your Claude Desktop is too old to have custom connectors, you can edit its config file instead. This route is desktop only and does not sync to claude.ai or mobile.

Step 1: Open the config file

In Claude Desktop, go to Settings → Extensions → Advanced settings → Edit Config. On older builds it sits under Settings → Developer → Edit Config.

Can't find the button? The file itself lives here:

macOS: ~/Library/Application Support/Claude/claude_desktop_config.json

Windows: %APPDATA%\Claude\claude_desktop_config.json

Step 2: Paste in the server

Open it in any text editor. If the file is empty, or contains nothing but {}, replace everything with this:

{
  "mcpServers": {
    "redreach": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://connect.redreach.ai/mcp"]
    }
  }
}

Already running other MCP servers? Add just this entry inside the mcpServers block you already have:

"redreach": {
  "command": "npx",
  "args": ["-y", "mcp-remote", "https://connect.redreach.ai/mcp"]
}

Step 3: Restart Claude properly

Save the file, then quit Claude completely. That means ⌘Q on Mac, or the tray icon then Quit on Windows. Closing the window is not enough.

Open Claude again. On first start it opens your browser to sign in to Redreach.

💡

This route runs a helper called mcp-remote through npx, so it needs Node.js on your machine. If the server fails to start, install Node from nodejs.org and restart Claude. The connector method above avoids this entirely.

What's next?

→ Next: What you can ask Redreach in your AI assistant for prompts that work.

Something not working? See Fixing a Redreach MCP connection that won't work.