Customizing AI comment suggestions and prompts

AI prompts are like giving your virtual assistant specific instructions on how to help you write Reddit comments. Instead of generic suggestions, you get responses that match your brand voice, expertise level, and engagement style.

Think of prompts as templates that teach the AI to write like you would.

Without custom prompts, AI suggestions are generic and might sound like:

Redreach does come with three optimized templates by default: Engaging, Direct & Balanced. This might already be everything you need to get started.

Your AI suggestions become:

To create custom prompt templates to guide AI-generated Reddit comment suggestions you can:

You can now navigate to any Reddit post inside your Redreach dashboard and select your new template.

Reusable prompts for common scenarios:

Example template prompt:

Specific prompts for unique situations:

Casual and approachable: "Write like a friendly expert who's genuinely excited to help. Use conversational language, ask follow-up questions, and share personal insights."

Professional but warm: "Respond as an industry professional who balances expertise with accessibility. Be helpful and informative while maintaining credibility."

Technical expert: "Write as a technical specialist who can explain complex concepts clearly. Include specific details when helpful, but avoid overwhelming non-technical users."

Good prompt structure:

SaaS Founder: "Act as a SaaS founder who's genuinely passionate about solving [specific problem]. When someone mentions struggling with [problem area], share relevant experience from building our solution. Be authentic about challenges and learnings. If our product helps, mention it naturally as part of the story, not as a sales pitch."

E-commerce Brand: "Respond as someone who's deeply knowledgeable about [product category] and genuinely cares about helping people find the right solution. Share specific product insights, usage tips, or buying advice. If our products fit their needs, mention them alongside other good options."

Agency/Service Provider: "Write as an experienced [service type] who's seen this challenge many times. Provide actionable advice they can implement immediately. Share a relevant case study or example if helpful. If they might benefit from professional help, offer a brief consultation or resource."

For competitor mentions: "When responding to discussions about [competitor], focus on helping the user rather than criticizing. If they're having issues our solution addresses, explain our different approach without directly attacking the competitor."

For technical discussions: "In technical conversations, match the complexity level of the discussion. If someone's asking basic questions, keep explanations simple. If it's a deep technical thread, feel free to get into implementation details."

For pricing discussions: "When cost is mentioned as a concern, acknowledge that budget matters and provide value-focused explanations. Mention our pricing approach only if it's genuinely relevant to their situation."

Add personal elements:

Example: "As someone who's been in the [industry] space for [X years] and built [your solution] specifically because I experienced [relevant problem] firsthand..."

Soft CTAs: "Happy to answer any specific questions about this approach" "Feel free to DM if you want to chat more about implementation" "Let me know if you'd like me to share some specific examples"

Resource-focused CTAs: "I wrote a detailed guide about this if you're interested" "We have a free resource that walks through this process" "There's a good discussion about this in our community"

Perfect scenarios:

Speed up your workflow:

For technical deep-dive: "This is a technical discussion about [specific technology/approach]. The user is asking about [specific technical question]. Provide a detailed, technically accurate response that shows deep understanding of [relevant concepts]. Include code examples or implementation details if helpful."

For crisis or negative sentiment: "Someone is having a negative experience with [situation]. Respond with empathy and focus entirely on helping them solve their problem. Don't promote anything - just be genuinely helpful and offer specific solutions or next steps."

Create prompts for:

Monthly prompt review:

Track what works:

Start by writing one good template prompt that captures your brand voice and expertise. Test it on a few opportunities this week and refine based on how natural the suggestions feel.

Remember: The goal isn't perfect AI responses, but better starting points that sound like you and help you engage more effectively with your Reddit community.