Keywords are like the search terms Redreach uses to scan Reddit 24/7 for relevant conversations. Think of them as your radar system for finding opportunities across thousands of subreddits.
Good keywords = relevant opportunities.
Poor keywords = noise and missed chances.
Understanding Auto-Generated Keywords
What Redreach Automatically Finds
When you add your website, Redreach analyzes:
- Your homepage content and messaging
- Product descriptions and features
- Industry terms you naturally use
- Target audience language patterns
This gives you a solid starting foundation, but it's just the beginning.
Why Auto-Keywords Need Refinement
- They might be too formal: Your website says "customer relationship management" but people say "CRM"
- Missing slang: Users might say "project mgmt" instead of "project management"
- Too broad: "Software" matches everything but helps with nothing
- Too narrow: Only capturing exact phrases while missing variations
Adding Custom Keywords
How to Add & Edit Keywords
- Go to Settings > Keywords
- Click "Edit"
- Enable/Disable keywords suggested by Redreach
- Add/Remove custom keywords on the right side of the table
- Save your changes

Customer Language Keywords
Listen to how your customers actually talk:
- Support ticket language
- Sales call terminology
- Social media mentions
- Customer interview phrases
Examples:
- Website says: "Employee productivity analytics"
- Customers say: "team performance tracking," "productivity metrics," "employee monitoring"
Problem-Focused Keywords
Add terms that describe the problems you solve:
- Pain points your product addresses
- Frustrations in your industry
- Goals your customers want to achieve
Example for a design tool:
- "design handoffs"
- "developer collaboration"
- "design system management"
- "prototype feedback"
Industry-Specific Terms
Include jargon and acronyms your audience uses:
- Technical abbreviations
- Industry-standard terminology
- Common tool categories
Competitor Alternative Keywords
Phrases people use when seeking alternatives:
- "alternative to [competitor]"
- "better than [competitor]"
- "[competitor] alternative"
- "cheaper than [competitor]"
Removing Irrelevant Keywords
Common Cleanup Scenarios
Overly broad terms:
- "software" (unless you're in software category discussions)
- "tool" (too generic)
- "platform" (matches everything)
- "solution" (meaningless without context)
Wrong context matches:
- Technical terms used in unrelated industries
- Common words that have multiple meanings
- Geographic terms if you're not location-specific
Testing Keyword Relevance
Good keywords consistently bring up:
- Discussions you can genuinely contribute to
- Problems your product actually solves
- Audiences that match your target customers
Remove keywords that frequently match:
- Completely unrelated discussions
- Conversations where you can't add value
- Communities outside your target market
Balancing Broad vs. Specific Keywords
Broad Keywords
Pros:
- Catch more opportunities
- Find unexpected use cases
- Discover new audiences
Cons:
- More noise and irrelevant matches
- Harder to filter through volume
- Less targeted audiences
Examples: "productivity," "teamwork," "automation"
Specific Keywords
Pros:
- Highly relevant matches
- Easier to engage meaningfully
- Better conversion potential
Cons:
- Might miss broader opportunities
- Lower overall volume
- Could be too limiting
Examples: "Slack workflow automation," "design system documentation," "customer onboarding analytics"
The Sweet Spot Strategy
Use a mix of both:
- 70% specific: Terms closely related to your exact solution
- 30% broad: Category terms that might surface unexpected opportunities
Keyword Strategy by Business Type
SaaS Products
Include:
- Feature-specific terms
- Integration keywords
- Workflow terminology
- Pain point descriptions
Example for CRM:
- "sales pipeline management"
- "lead tracking software"
- "customer data platform"
- "sales process automation"
E-commerce/Physical Products
Include:
- Product category terms
- Use case scenarios
- Quality descriptors
- Comparison shopping terms
Example for outdoor gear:
- "waterproof hiking boots"
- "lightweight camping gear"
- "sustainable outdoor equipment"
- "durable backpacking supplies"
Services/Agencies
Include:
- Service delivery terms
- Industry expertise areas
- Problem-solving phrases
- Outcome descriptions
Example for marketing agency:
- "B2B lead generation"
- "content marketing strategy"
- "growth hacking tactics"
- "conversion rate optimization"
Monitoring Keyword Performance
Weekly Review Questions
For each keyword, ask:
- How many relevant opportunities did this generate?
- Did I engage with any of these opportunities?
- Were the discussions actually valuable for my business?
- Am I consistently ignoring opportunities from this keyword?
Optimization Signals
Add more keywords when:
- You're getting great engagement but low volume
- You notice missed opportunities in your niche
- Your business focus expands to new areas
Remove keywords when:
- Consistently generating irrelevant matches
- Creating noise without value
- Matching communities you can't help
Getting Started with Keyword Optimization
Week 1: Audit Your Current Keywords
- Review auto-generated keywords - Which ones actually match how people talk?
- Check recent opportunities - Are the keywords finding relevant discussions?
- Note gaps - What conversations are you missing?
Week 2: Add Customer Language
- Review customer communications for language patterns
- Add 5-10 terms customers actually use
- Include problem-focused keywords that describe pain points
Week 3: Clean Up and Refine
- Remove overly broad terms causing noise
- Test new keyword performance over a few days
- Balance broad vs. specific based on your volume needs
Month 2: Strategic Expansion
- Add competitor alternative phrases
- Include seasonal or trending terms
- Experiment with question-based keywords
Ready to Optimize?
Start by reviewing your current keyword list and asking: "Do these terms actually match how my customers talk about their problems?"
Then add 3-5 keywords in your customers' actual language and remove 2-3 overly broad terms that create noise.
Remember: Great keywords are the foundation of finding great opportunities. Spend time getting this right, and everything else becomes easier.